MLSD Minister: : Maintaining the quality of the services of the Ministry of Labor and Social Development provided electronically

25-03-2020

In implementation of the directives of the Coordination Committee, chaired by His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister, may God protect him, and within the framework of implementing precautionary and preventive measures to contain and prevent the spread of the Coronavirus (COVID‑19), His Excellency the Minister of Labour and Social Development, Mr Jameel bin Mohammed Ali Humaidan, confirmed that the Ministry provides the majority of its services in the labour and development sectors directed to all segments and categories of society electronically, whether on the Ministry’s website (www.mlsd.gov.bh) or by calling the hotline (80008001), with the remainder of the electronic services system to be completed as soon as possible, to facilitate everyone while emphasising maintaining the quality of services. This came during Humaidan’s chairing of a meeting of the Ministry’s Higher Committee for Planning and Follow‑up, where he listened to an explanation from the executive officials and leaders of the Ministry’s comprehensive service centres across all governorates of the Kingdom of Bahrain, regarding the efforts to implement precautionary and preventive measures to prevent the spread of the Coronavirus (COVID‑19), and the keenness to ensure the highest levels of safety and health for the Ministry’s clients and customers, whether in the main building or the subsidiary centres across all regions of Bahrain, including the provision of electronic services for most transactions, by visiting the Ministry’s website or calling the hotline. The meeting also discussed expediting the completion of technical aspects of other services so they can be provided electronically in the near future without compromising the quality of services offered to all target groups. The meeting also reviewed the comprehensive services provided by the Ministry, both at its main building and affiliated centres, and the measures implemented as part of the national campaign to combat the Coronavirus (COVID‑19), which seeks to preserve the health and safety of all employees and visitors. This includes sterilising the Ministry building and all affiliated centres, expanding the scope of precautionary measures to include all employees and visitors, and disseminating relevant guidelines. A report was also reviewed on the series of meetings held by the relevant department at the Ministry with representatives of the embassies of migrant workers, during which they were informed of the required preventive measures to ensure the safety and health of all. Field inspection visits were also conducted to workers' accommodations, and leaflets and posters were distributed to raise awareness of the coronavirus and to promote precautionary and preventive measures in several languages, including the languages of migrant workers in workers' accommodations and industrial zones. The report also included communicating with workers and disseminating the latest developments and measures required to protect them. In this context, His Excellency the Minister of Labour and Social Development commended the remarkable response shown by various entities under the supervision of the Ministry of Labour and Social Development, including private‑sector establishments, private training institutions, nurseries, NGOs, and social care centres, and their response by taking the necessary preventive measures to contain and prevent the spread of the virus, in addition to their commitment to the decisions and instructions of the National Campaign to Combat the Coronavirus (COVID‑19). This reflects a sense of patriotism and an awareness of the shared responsibility to preserve the health of citizens and residents.