Ministry of Labor and Social Development launches a package of electronic services in the labor field, starting next Sunday, March 22nd
19-03-2020
In implementation of the directives of the Coordination Committee chaired by His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister, may God protect him, and within the framework of implementing precautionary and preventive measures to contain and prevent the spread of the Coronavirus (COVID‑19), and in order to ensure the highest levels of safety and health for clients and customers, His Excellency Jameel bin Mohammad Ali Humaidan, Minister of Labour and Social Development, announced that the Ministry will launch next Sunday, 22 March, a package of electronic services in the labour field. These services can be benefited from by visiting the Ministry’s website (www.mlsd.gov.bh) and completing the required transactions with ease and convenience. A hotline (80008001) has also been allocated to answer clients’ enquiries regarding all the Ministry’s services. In this context, it has been decided to exempt job seekers from the requirement to appear in person at the Ministry to qualify for unemployment benefits and compensation during March, April and May 2020, provided the application is submitted online. In a statement, Humaidan confirmed that the Ministry has completed its preparations to provide many services on its website and has placed application forms for a range of services on its website, which can be filled out and sent with the required attachments to a dedicated email for each service, as indicated on the Ministry’s social media accounts. These include registering new job seekers, receiving job vacancies from employers, unemployment insurance services, including registering repeated unemployment requests, registering unemployment compensation, submitting unemployment‑related grievances, registering occupational safety complaints and reporting occupational accidents and work‑related injuries, registering a complaint to the Labour Inspection Directorate regarding delayed payment of wages or unsuitable working conditions, employment contracts and vacations, registering a request for an amicable settlement or requesting a labour legal consultation, and applying for a Bahrainisation certificate for employers. This is in addition to the job‑seeker training service, registration in the training programme with Job Secure (Dhaman), the on‑the‑job training programme (Furas), and the apprenticeship programme, in addition to receiving requests for licences for training courses for private training institutions, accrediting managers and trainers, and requesting the establishment of a private training institution, among other services. The Ministry of Labour and Social Development has created dedicated email addresses for each of these services on the Ministry’s website and its official social media platforms, which are: (mlsdbahrain) on Facebook, Instagram and Twitter pages, where the concerned directorate will receive requests from various services, respond to them, and deal with them as quickly as possible. Providing these services electronically is the first phase of the Ministry’s plan to launch several electronic services within an integrated system for registering new job seekers and an electronic recruitment system that allows job seekers to view available jobs at the Ministry and nominate themselves based on their desires. The system will be launched by the Ministry of Labour and Social Development in the coming period. This initiative aims to enhance the Ministry’s electronic services infrastructure and achieve the goals of e-government, facilitating access to numerous services in the labour and social development sectors for citizens, and improving the quality of services so that they are readily available to everyone with ease and convenience. The Ministry renews its call to reviewers and target groups for these services to take the initiative to complete their transactions and receive the aforementioned services electronically on the Ministry’s website (www.mlsd.gov.bh), or by calling the hotline (80008001), without the need to visit in person the Ministry’s main building or the Ministry’s comprehensive service centres in all regions of the Kingdom, noting that these services do not mean cancelling the service request by attending in person the Ministry or its affiliated centres for those who wish to do so.