The Ministry of Labor and Social Development carries out (671) online transactions for private training institutions

03-05-2020

Within the framework of activating the feature of providing government services to citizens remotely, and in implementation of preventive measures and precautionary measures to limit the spread of the Coronavirus (COVID-19), the Ministry of Labour and Social Development completed (671) various electronic transactions directed to private training institutions, which fall under the supervision of the Ministry, during the period from March 9 to the end of April 2020. The eServices provided by the Ministry of Labour and Social Development to various private training institutions supervised by the Ministry cover a wide range of areas, including requests for training programme licences, trainer licences, certificate certification requests, establishing a private training institution, and following up on requests for new training institutions. They also include receiving requests for the appointment of a director for the training institution or those authorised to sign, renewing the licence of the institute or training centre, or changing its name, in addition to requests for the cancellation of licences for any training institution, and receiving and resolving trainee grievances in coordination with the relevant authorities. In this context, the Director of the Department of Vocational Institutes Affairs at the Ministry of Labour and Social Development, Mr. Ahmed Jaafar Miftah, said that during the mentioned period, the department renewed and followed up on training licences for (40) establishments, in addition to following up on (16) new licence applications and applications under study, while (20) transactions were completed and followed up on to employ a manager and follow up on institutions practising training without a licence, while the transactions and follow-ups of licensed programmes amounted to (79) transactions, in addition to issuing licences for (21) new trainers, as well as approving (51) certificates, while (40) transactions remained under study, and (400) enquiries were answered remotely related to issuing training licences or licensed programmes or what is related to clarifications on the relevant circulars and decisions. (4) circulars were also sent to private training institutions related to following the Ministry of Health’s instructions in disinfecting and sterilising the training institution’s headquarters and taking the necessary precautions to contribute to limiting the spread of Coronavirus (COVID-19) and urging these institutions to move towards virtual training in order to ensure the continuation of the training process remotely during the training suspension period while ensuring compliance with a set of conditions and directives issued to it in this regard, which ensures the continuation of the process of remote monitoring and follow-up by the Ministry as well as the relevant official bodies such as the Labour Fund (Tamkeen) and the Education and Training Quality Authority. In this context, Mr. Miftah emphasised the importance of adopting this type of training at the current stage, and placing it within future trends that will position the Kingdom of Bahrain as a leader in the field of distance learning and training, based on clear frameworks that guarantee the quality of the training provided. He noted that this approach represents an opportunity to develop vocational training, making the Kingdom a pioneer in the types of future sciences offered within virtual training. Private training institutes and centres can contact the Ministry to obtain licences for training programmes and trainers by visiting the Ministry’s website www.mlsd.gov.bh, by sending requests and enquiries to eid@mlsd.gov.bh or by calling 17873669, 17863902, or 17873710, or the hotline 80008001. Regarding the request to establish a private training institution and follow up on requests for new institutions, please visit the Ministry’s website above, or via email tpi@mlsd.gov.bh, or by calling the following numbers: 17873676, 17873803, 17873934, or through the aforementioned hotline. Among the new eServices recently launched by the Ministry is the possibility for institutions wishing to appoint a new manager, change the ownership or training headquarters, change the name of a training institution, cancel an institution’s licence, or add a new training field. This can be done by logging into the Ministry’s website, via email to tpi@mlsd.gov.bh, or by calling the following phones: 17873803, 17873706, 17873938, or by calling the hotline 80008001. The Institute Affairs Department receives complaints and grievances from trainees from various licensed training institutions, which are resolved in coordination with the relevant authorities. Trainees can file a grievance using the Tawasul website, the Ministry’s website, email tpi@mlsd.gov.bh, call the following numbers: 17873667, 17873934, or 17873731, or call the hotline 80008001.